Data Controller
- Company name: NGP PETFOOD, S.L., hereinafter referred to as Danna Pet Food
- Tax ID (CIF): B-36.481.570
- Address: NGP PETFOOD, Pol. Tremoedo, Manzana 6, 36628, Vilanova de Arousa (Pontevedra), España.
- Phone: +34 652 71 66 05
- Contact: info@dannapet.com
PURPOSE OF PROCESSING, LEGAL BASIS, AND RETENTION PERIOD
DANNA PET FOOD may process your personal data for the following purposes:
1. User support service through the contact form and/or email communication.
Purpose of processing: we will process only the data strictly necessary to manage your request.
Legal basis: there is a legitimate interest on both sides for the resolution of requests or inquiries. In the case of claims related to our products or services, the legal basis is our compliance with legal obligations. Lastly, if the contact is related to a product or service purchased through the website, the processing will be necessary for the performance of the sales contract.
Retention period: the time necessary to respond to your request and, in any case, until the statute of limitations for any potential liability arising from the processing has expired.
2. Managing user registration on the website.
Purpose of processing: If you choose to register as a user on the website, we will need to process your data to identify you as a user and grant you access to the benefits associated with being a registered user.
Legal basis: The processing of your data is legitimized by your consent.
Retention period: until you choose to delete your user account. You can find information on how to delete your user account in section “5. Rights.”
3. To fulfill the service and/or product sales contract.
Purpose of processing: to provide the service or manage the purchase made through the website. To manage the payment of the purchased products/services. If you choose to save your card details for future purchases, we will need to process your data to activate this feature and automatically fill in your details in subsequent purchases. You may modify or delete your saved cards at any time through the corresponding section in the payment information settings.
Legal basis: The processing of the data is legitimized by the legitimate interest inherent in the purchase contract itself. To store card details for future purchases, the legal basis is your consent. We believe we have a legitimate interest in detecting and preventing potential fraud when using the platform, making purchases, or managing returns.
Retention period: for as long as necessary to manage the purchase, including any possible returns, complaints, or claims related to the purchase. We will also retain the data strictly necessary to comply with the administrative obligations arising from the purchase. If you have chosen to store your card details for future purchases, that data will be retained until you decide to delete it.
4. With fines marketing
Purpose of processing: if you subscribe to our commercial newsletters, your personal data will be processed to manage that subscription and send you personalized information about our products or services via the email address you have provided. You may unsubscribe from the newsletter at any time.
Legal basis: The legal basis is your consent.
Retention period: until you choose to stop receiving our newsletters.
You can unsubscribe by sending an email to info@dannapet.com.
COOKIE POLICY
To review the data processing related to cookies, you can consult the Cookie Policy available on this website.
You can configure your preferences regarding the use of cookies directly in the cookie settings notice.
RIGHTS
Finally, we inform you of your data protection rights.
– Right to request access to your personal data.
– Right to request their rectification or erasure.
– Right to request the restriction of processing, and to object to the processing.
– Right to data portability.
– Right to withdraw your consent.
You may submit your request via the following email address: info@dannapet.com.
If you believe that your rights have not been properly addressed, you may file a complaint with the Spanish Data Protection Agency through the following channels:
Electronic headquarters: www.aepd.es
Postal address: C/ Jorge Juan 6, 28001 – Madrid
Telephone: 901 100 099 – 91 266 35 17
SECURITY MEASURES
Danna Pet Food has implemented the necessary technical and organizational measures to ensure the security of your personal data and to prevent its alteration, loss, and unauthorized processing and/or access, taking into account the state of technology, the nature of the data stored, and the risks to which it is exposed from human action or the physical and natural environment.
